Yes, you can upgrade your plan at any time. If you wish to do so, simply get in touch and I’ll walk you through the process.

If you wish to downgrade your plan, you can do so before the end of your billing cycle. In this case, too, please get in touch.

In that case, I’d congratulate you because it would mean that you and your business are doing well! Nothing really bad can happen. You will be notified in due time before your inbox is full. You can then either delete old emails you no longer need, increase your quota (I explain this in detail in one of my tutorials for hosting clients), or you can easily upgrade your package at any time.

As for disk space, I monitor that closely to avoid problems. So far, no website on my servers has come even close to reaching storage limits.

After you’ve completed your order, I will review it to make sure you’ve selected the best options for you and e.g. that the domain you want is still available. As much as I’d love to turn this service into an off-the-shelf product, I know that with all the add-ons, there are just too many variables.

So as soon as I’ve reviewed your order, I will send you an invoice. You can then pay it by wire transfer or PayPal. As soon as I receive your payment, I will start registering (or transferring) your domain and set up your hosting and WordPress installation.

You can either pay by wire transfer or PayPal (I usually send out the invoices two weeks before the next payment is due), or I can set up a recurring payment for you in PayPal – then you will never have to worry about remembering to pay on time.

In the future, I will add other payment options. I’ll let you know then.

No, for your convenience, your hosting package will auto-renew until you terminate the contract. Every time before your hosting renews, you will receive an invoice for the next billing cycle in due time.

Please note that your payment has to reach me by the date specified in the invoice. Otherwise, I reserve the right to set your WordPress website into maintenance mode. See my Terms of Services for further information.

If you do not wish to renew the hosting contract, you must inform me at least 7 calendar days prior to the renewal date by email. Billing cycles have a duration according to the plan you selected: monthly or annually.

Monthy plan

Your plan renews monthly. You can cancel your hosting package on a monthly basis only after the first three months. Your cancellation notice must reach me by email at least 7 days prior to your renewal date.

Example: You ordered your hosting package on August 20, 2017. You can cancel your hosting package no earlier than on November 13, 2017, with effect on November 20, 2017. After that, you can cancel your hosting package on a monthly basis 7 days prior to the renewal date. Please note that I do not offer any refunds.

Annual plan

If you have ordered a hosting package on an annual plan, you can cancel your hosting package every year. Your cancellation notice has to reach me no later than 7 days prior to the renewal date. Please note that I do not offer any refunds.

Important

When you cancel your hosting package I will shut down your hosting account accordingly at the end of the billing cycle. It is your responsibility that you backup all your important emails by then, otherwise they will be lost. If you have any questions about securing your emails, please contact me. I will gladly assist you in this case, but I assume no liability for lost emails.

Also, if you wish that I provide a copy of your website via Dropbox or if you plan to transfer your domain and need the Auth Code, just drop me a line.